Privacy Policy
Last updated: October 2025
Blueprint Walks London (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://www.blueprintwalkslondon.com, make a booking, or contact us.
1. Information We Collect
We collect the following types of personal information when you use our site:
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Contact details: name, email address, and phone number (when you make a booking or send an enquiry).
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Booking information: selected tour, date, and payment details (processed securely through Wix Payments or another payment provider).
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Usage data: non-personal data such as browser type, device information, and pages visited (through Wix analytics and cookies).
2. How We Use Your Information
We use your personal information to:
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Process and confirm your tour bookings.
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Communicate with you about your booking or respond to enquiries.
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Send important updates (such as changes or cancellations).
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Improve our website and customer experience.
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Comply with legal or tax obligations.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Legal Basis for Processing
We process your personal information under the following legal bases:
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Contractual necessity – to provide the tour or service you have booked.
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Legitimate interests – to improve our website and communicate with customers.
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Legal obligation – to comply with tax or business regulations.
4. Payments
All online payments are processed securely through Wix Payments, Stripe, or another trusted payment provider. We do not store your credit or debit card details on our servers.
5. Cookies
Our website uses cookies and similar technologies to improve functionality and analyze site traffic. You can manage or disable cookies through your browser settings.
6. Data Retention
We keep your information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
7. Your Rights
You have the right to:
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Request access to the personal data we hold about you.
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Ask us to correct or delete your information.
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Withdraw consent to receive marketing communications (if applicable).
To exercise any of these rights, please contact us at:
blueprintwalkslondon@gmail.com
8. Third-Party Services
Our website may contain links to third-party sites (such as Airbnb or Instagram). We are not responsible for the privacy practices or content of those websites.